Privacy Policy

    How we collect, use, and protect your information

    Last updated: January 8, 2025

    1. Information We Collect

    Douro Make collects information when you use our services, request quotes, or contact us. We only collect information necessary to provide our 3D printing services.

    Contact us at geral@douromake.pt for any privacy-related questions.

    2. Types of Data Collected

    We collect the following types of information:

    • Contact information (name, email, phone)
    • Project details (3D files, specifications, requirements)
    • Navigation information (cookies, access logs)
    • Communication data (messages, calls, emails)
    • Payment information (processed by secure third parties)

    3. How We Use Your Information

    We use your information to:

    • Provide 3D printing services and technical support
    • Process quotes and communicate about projects
    • Improve our services through usage analysis
    • Comply with legal and contractual obligations

    4. Data Sharing

    We do not sell or rent your personal information. We share data only with partners necessary for service delivery, always under confidentiality agreements.

    5. Data Security

    We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

    6. Your Rights

    You have the right to access, correct, delete, or limit the processing of your personal information. Contact us to exercise these rights.

    7. Policy Changes

    We may update this policy periodically. We will notify about significant changes through our website or by email.

    Contacto

    Para questões sobre privacidade, contacte-nos:

    Email: geral@douromake.pt

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    Privacy Policy | Douro Make - 3D Printing and Modeling Services in Portugal